FAQS
(Please contact us with any queries but below are some answers to common questions)
Who will I be seen by and what qualifications do they have?
All of your care will be personally undertaken by Miss Smita Sinha.
Miss Sinha is a Consultant Gynaecologist with over 15 years experience in Women's Health.
She has also undertaken further training in all Aesthetic treatments provided.
Learn more on the Meet the Team page
Are you Insured / CQC Regulated?
Yes. Miss Smita Sinha has practicing privileges at Nuffield Hospital, Taunton which is CQC regulated and is therefore CQC covered for all her clinics. She is also indemnified with Primus and Cosmetic Insure for all services provided at Serenity Women's Clinic.
Our Aesthetics Clinic is Save Face Accredited, please click here for further information.
How do I book an Appointment?
Please enter your details on the form on the Contact Us page.
Our Executive PA, Natasha will respond to your query and arrange appointments with our doctor as required.
Where is your Menopause Clinic based?
Our private Taunton Menopause Clinic is located in:
Where is your Vulval Clinic based?
Our private Taunton Vulval Clinic is located in:
Where is your Pro-Aging Aesthetics Clinic based?
Our private Taunton Pro-Aging & Facial Aesthetics Clinic is located in Swan Retreat Centre
Do you only see patients from Taunton?
No, many of our patients come from all over Somerset and surrounding areas.
We have Clinic patients from the following cities and towns:
Bristol, Exeter, Devon, Barnstaple, Bath, Wellington, Yeovil, Bridgwater, Swindon, Glastonbury, Wells, Weston-super-Mare, Monkton Heathfield, Trull, Bishops Lyedeard, Wiveliscombe, Tiverton, North Petherton, South Petherton, Ilminster, Langport, Chard, Somerton, Honiton, Minehead, Dunster, Watchet, Crewekerne, Langport, and many other places nearby.
Whilst we prefer to see patients face to face, virtual appointments can also be arranged if suitable. Please mention at the time of enquiry.
How do I pay for my Appointment?
We accept payment via:
Credit / Debit Card (taken in advance by our Executive PA who will contact you prior to your appointment)
PAYPAL (Including 'Split Payment over 3 Months' if available. Please ask when booking your appointment)
Private Health Insurance (Please check with your insurance company if you have cover for your care and if there are any exemptions to your treatment)
Do you accept Self Pay Patients?
Yes, we are happy to see Self Pay patients. Please Contact Us for further information or to Book an Appointment.
Do you offer a Payment Plan?
Yes, we are able to offer patients a Payment Plan. Please discuss with us at the time of booking for further information.
Which Private Health Insurance companies do you accept?
Miss Smita Sinha is recognised by the following Private Health Insurers:
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AETNA
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ALLIANCE
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AVIVA
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AXA
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BUPA
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CIGNA
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VITALITY
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WPA
Prescriptions
We are proud to have partnered with the online pharmacy Pharmacierge.
After a prescription is created for you, Pharmacierge will contact you to take secure payment (via email, SMS or phone) and then arrange free delivery of your medication in discreet, unmarked packaging.
Alternatively, with your permission, we can also liaise with your GP and request that your medication prescription be issued by them (at their discretion).
If you are already receiving HRT on the NHS, do not forget to register for your NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) to make your prescriptions cheaper.
How do I get a repeat prescription?
Repeat prescriptions are available for a small fee of £35 outside of consultations. On some occasions it will be recommended for you to have a consultation to ensure the safety and efficiency of ongoing prescriptions.
If you have authorised us to share the details of your care with your GP and if they are able to, then you may be able to request a repeat prescription from them.
What is your privacy policy?
We take our patients' privacy extremely seriously. You can find our privacy page here